Vinted Users Express Frustration About Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
